Product order campaign
If you order the product you want to purchase from our online shop to a store and purchase it on the spot, you'll get 5 times the points !
You can feel safe because you can check the product in your hands.
*This only applies to items contacted via the order form.
*Kihei products are not eligible.
*Some products cannot be handled at the Umeda store. Please contact customer service for details.
| Benefits | 5x points for back-ordered items *Recycle King Points (physical store) *Cannot be used in conjunction with other offers |
How to apply via inquiry email
Please enter your name, email address, and the following information in the message field of the inquiry form.
- The control number of the item you wish to order
- Order store name
- Desired visit date and time
【Input example】
REF00201294
Aria Ueno store 10/25 14:00
Order form is here ↓↓ After checking the details, we will contact you again.
*Please specify a date for your visit that is at least 5 business days in advance (it may take up to 2 weeks).
*If no date and time is specified, the item will be delivered to the store on the earliest possible date.
*Please come to the store within 10 days of receiving the product. If you miss this deadline, your order will be cancelled.
*The return period for back-ordered items is subject to store regulations (which differ from the online store). Please check with the store staff for details.
*Orders are limited to three items per person.
In addition, it may not be possible to order the item.
*Alcohol is not available for order.
*Made-to-order products are not available for ordering.
*There is no ordering fee.
You can view it for free at the store, so please feel free to use it.
*The products listed are also sold at our physical stores.
Therefore, although we update our inventory on a regular basis, depending on the date and time, the item you are looking for may be out of stock.
In such cases, we will always contact you, but as each item is unique and we are unable to provide a replacement, we will have to cancel your order.
So thank you in advance for your understanding.